Shipping policy

Welcome to SubCollection.pk. We are committed to delivering your orders safely and on time across Pakistan. Please read our shipping policy carefully before placing an order.

Order Processing

- All orders are processed within 1-3 business days after order confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Customers will receive an order confirmation message once the order is successfully placed.

Shipping Time

- Standard delivery time is usually 3-7 business days depending on your city and location.
- Remote areas may require additional delivery time.

Shipping Charges

- Shipping charges may vary depending on the order size, weight, and delivery location.
- Any applicable shipping charges will be shown at checkout before payment confirmation.

Cash on Delivery (COD)

- We offer Cash on Delivery (COD) service in selected areas across Pakistan.
- Customers must ensure accurate contact and address details to avoid delivery issues.

Order Tracking

- Once your order is shipped, tracking details may be shared through SMS, WhatsApp, or email (if available).

Delayed or Failed Deliveries

- Delivery delays may occur due to weather conditions, courier issues, public holidays, or unexpected circumstances.
- If a delivery attempt fails because of incorrect address or unavailable customer response, re-delivery charges may apply.

Damaged or Missing Items

- If you receive a damaged product or an incomplete order, contact our support team within 24 hours of delivery with clear photos and order details.

Incorrect Address

- Customers are responsible for providing the correct shipping address and contact number.
- SubCollection.pk will not be responsible for orders delivered to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team through our official website:

Website: SubCollection.pk

Thank you for shopping with SubCollection.pk.