Refund policy

At SUB Collection, customer satisfaction is our priority. We want you to shop with confidence.
Returns
You may request a return within 7 days of receiving your order.
Eligibility for Return
The item must be unused and in its original condition
The product must be returned in its original packaging
Proof of purchase (order confirmation) is required
Refund Policy
If your parcel arrives safely but you are not satisfied, you are still eligible for a 100% refund within 7 days
Once we receive and inspect the returned item, your refund will be processed
Non-Returnable Items
Used or damaged products (not due to our fault)
Items returned after 7 days
Refund Process
Refunds will be issued after inspection
Processing time may take a few business days
Contact
For returns or support, contact us through our Contact Us page.